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Dieter Herman, 50, with nearly 30 years in aviation, holds a degree from TGM in Vienna and reached a large number of aviation licenses (PPL+IFR, EASA B1, GOOC, ICAO Aircraft Maintenance Engineers License, etc.)

Serving in the military, Lauda Air (a large charter operator), Austrian Airlines and Octagon Process (a chemical supplier and consulting company to this industry); he understands the needs of the customer as well as the tasks of a supplier.

As full qualified auditor for IOSA, ISAGO, DAQCP, IDQP, FAR 91/135, EASA OPS 1 & 2, JAR OPS 3, EASA 145, US DoD and IS-BAO (fixed wing + helicopter), he can provide the competence to review your organisation from "top to bottom".


Dana P. Adilbayeva, 42, looks back on a long standing experience in this industry for nearly 20 years. Serving as flight attendant for VIP and scheduled operators, she later specialized in all kind of terminal and ramp operations.

The understanding of various reservation systems, VIP handling and customer support in six languages is understood as a job essential.


With the changes in the aviation business, especially with the establishment of the EASA, the demand for professional ground service support became bi... Read more >>>